Criteria

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Criteria (in volunteer management): Standards used to evaluate volunteer applications and performance.

Criteria

Criteria are the specific standards used to evaluate volunteer applications and performance. These benchmarks help ensure that volunteers meet the expectations of the organization and contribute effectively.

What is Criteria

Criteria are the guidelines or benchmarks used in assessing potential volunteers during the application process and their ongoing performance afterward. Think of criteria as a filter that ensures you’re selecting individuals whose skills, values, and motivations align with your organization.

For instance, you might establish criteria based on skills like teamwork, communication, and commitment. A volunteer who has a robust history of community service and excellent interpersonal skills would rank favorably in your assessments.

A candidate lacking experience but passionate about social impact might fall short if your criteria do not consider motivation as a key factor. It’s vital to strike the right balance between hard skills and intangible attributes.

Whereas having strict criteria can improve performance, being overly selective can result in missed opportunities for incredible volunteers eager to learn and contribute. Remember, criteria should not be set in stone; they may evolve as your organization grows or as the needs of your community change, allowing you to better reflect your mission and goals.

Best practices for Criteria

Start with a clear definition of what qualities matter most for your organization. Tailor your criteria to specific roles to ensure relevancy. Invite feedback from current volunteers and staff during the criteria-setting process to foster inclusivity and ownership.

Most common pitfalls for Criteria

Avoid being too rigid in your criteria; this can alienate enthusiastic volunteers who want to join but may not check every box. Steer clear of vague criteria; if they lack specificity, they lead to subjective evaluations. Lastly, don’t forget to periodically review and update your criteria to adapt to changing needs and dynamics within your organization.

How we can help

With our volunteer management app Zelos, you can effortlessly track your volunteer profiles and assess their performance systematically. Sign up for a free account on our website.

Volunteer management glossary