Pick-up shifts

Pick-up shifts (in shift work): Additional shifts that employees can voluntarily add to their schedule.

glossary-illustration

Pick-up shifts

Additional work opportunities that employees can voluntarily take on to add hours to their schedules. This flexible option enables staff to respond to immediate scheduling needs while allowing them to control their availability.

What are pick-up shifts

These are extra shifts that employees can choose to take beyond their regular schedules. They’re a fantastic tool in shift planning as they allow organizations to fill gaps quickly without the pressure of assigning shifts.

For example, if a scheduled employee calls in sick, having a pool of workers available to pick up that extra shift helps maintain staffing levels. Typically, these shifts are voluntary, giving employees the freedom to decide if they would like to work overtime. It fosters a sense of control among team members, allowing them to augment their income on their terms.

However, it is crucial to ensure that employees do not feel coerced into taking extra hours, as this can lead to burnout and decreased job satisfaction. Pick-up shifts are not a replacement for standard scheduling; they merely act as a supplement. Organizations that build a culture of flexibility benefit from happier, more engaged employees.

In the context of self-scheduling, pick-up shifts enhance employees’ autonomy. When they can sign up for additional shifts according to their availability, it boosts morale and increases retention. Conversely, poorly implemented pick-up shift systems can create confusion. Tools that don’t allow for transparency can lead to overlaps or disputes over who gets to pick up what shift. Therefore, technology and clear communication play essential roles in creating a successful pick-up shift system.

Best practices

  • Encourage open communication among employees regarding their availability. Schedule regular briefings to keep everyone informed about pick-up opportunities.
  • Utilize digital scheduling tools that provide real-time updates and easy access to available shifts.
  • Recognize and reward employees who frequently pick up shifts for their dedication. Always analyze workload and avoid overwhelming employees with constant pick-up shifts, which can lead to burnout.

Common pitfalls

  • Avoid assuming everyone wants additional hours; respect employees’ need for work-life balance.
  • Don’t let the pick-up shift system become chaotic; ensure there are clear guidelines to prevent confusion.
  • Steer clear of pressuring employees into taking extra shifts by creating a culture of choice and support.
  • Failing to keep track of who picks up shifts can lead to discrepancies and employee disengagement, so maintain accurate records.

How we can help

There are many options out there for managing pick-up shifts, and not every app is the right fit for your organization. But if you’re seeking a reliable solution that covers the nuances of shift management, consider giving our self-scheduling software a try.

Zelos is a scheduling app specifically focused on shift signup. Sign up for a free account on our website, and start exploring how we can help simplify your shift planning today.

 

Shift work glossary