Shift marketplace

Shift marketplace: Online platform where employees can view and select available shifts.

Shift marketplace

Shift marketplaces are online platforms where employees can browse, choose, and claim available shifts. These systems empower employees by giving them more control over their work schedules, which can boost both satisfaction and engagement in shift-based roles.

What is a shift marketplace

A shift marketplace is a digital environment that enables employees to see a range of available shifts and select the ones that align with their preferences and availability. Think of it as your favorite online shopping platform — but instead of shoes, you’re choosing work hours. Employees log in, peruse open shifts, and can pick which ones they want to work, sometimes even on the fly!

For instance, in a retail business, when a sudden rush leads to unexpected vacancies, employees who are less busy can quickly log on to the shift marketplace, view the open slots, and jump in to help. This flexibility caters to both organizational needs and personal schedules, effectively creating a dynamic workforce.

However, while it sounds great, a shift marketplace must be managed properly. Miscommunication, lack of organization, or an overwhelming amount of choices can lead to confusion among workers. It’s essential to have an intuitive interface so selections are straightforward and understandable.

Also, it’s worth noting what a shift marketplace is not. It is not merely a scheduling tool that assigns shifts without the input or choice of the employee. It promotes autonomy, allowing employees to feel more connected and invested in their work, rather than just being assigned shifts arbitrarily. This can significantly reduce turnover and improve morale.

Best practices

• To successfully implement a shift marketplace, ensure the platform is user-friendly; otherwise, frustration can rise faster than a hot cup of coffee.
• Make sure to set clear rules and guidelines so employees know how to engage with the platform effectively.
• Consistently monitor and adjust available shifts based on demand trends to keep the workforce balanced; for example, if weekends are overflowing, consider creatively staggering weekday shifts.

Common pitfalls

• A common pitfall is neglecting communication. If an employee picks a shift but doesn’t feel they received adequate information, frustration will follow.
• Another misstep is failing to monitor shift fulfillment regularly, resulting in shifts left unclaimed and staff tension.
• Don’t forget to assess employee satisfaction once implemented — ignoring feedback can lead to a shift marketplace that misses the mark.

How we can help

There are many software options out there, and not every app may suit your specific situation. We invite you to explore our shift marketplace software, Zelos Team Management. In addition to simple shift signup, we also offer live communication and reporting features to tackle all of your scheduling needs.

We’re working hard to equip businesses with better, simpler tools for managing workforce schedules. Nothing fancy or unnecessary. Sign up for a free account on our website, and let’s simplify those scheduling challenges together.

Shift work glossary