Shift swapping

Chiefly a UK and Australian term. Shift swapping is when two team members exchange their assigned shifts so both shifts remain covered.

The mechanics are simple: one person cannot work their planned shift, another can, and the schedule changes hands without leaving a hole. In US workplaces the more common label is shift trade. However the change is recorded, managers still need to check role fit, rest periods, and whether the revised pattern actually works.

Zelos does not run worker-to-worker swap approvals. It helps with the practical outcome by showing open shifts clearly when someone releases a shift for others to claim.

Local equivalent: Shift trade.