As an on-demand staffing agency, you are always looking for ways to streamline your processes to provide the best possible service to your clients. But managing an on-demand workforce certainly presents challenges:
- Lack of Control. Unlike traditional employees, on-demand workers are not under the direct control of the business. They are independent contractors who work on their own schedule and may not always be available when needed. This can make it difficult for businesses to ensure that enough workers are available for incoming tasks.
- Lack of Loyalty. On-demand workers are not necessarily loyal to a particular business. They may work for multiple businesses and may not always prioritise the tasks of a particular business over others. This can lead to issues with quality and reliability.
- Legal Issues. The use of on-demand workers can also raise legal issues. For example, businesses may be required to classify workers as employees rather than contractors.
- Difficulty in building a sustainable community. Building long-term relationships with on-demand workers can be difficult. Because they are not directly employed by the business, there may be less opportunity for regular communication and collaboration. This can make it difficult to establish trust and build a strong working relationship.
Why an on-demand staffing agency should use a mobile app
Digital solutions provide great relief in managing this on-demand workforce. A mobile app allows you to stay on top of your processes and provide your staff a user-friendly way to access your jobs. Here are a few perks of providing collaboration software for your on-demand staff.
- Increased Efficiency. An app allows businesses to quickly and easily dispatch work to on-demand staff. Instead of having to call or email individual workers, businesses can simply post the job on the app for available workers to claim. This saves time and ensures that tasks are completed as quickly as possible.
- Real-Time Communication. With an app, businesses can communicate with on-demand staff in real time. This is important for coordinating tasks and ensuring that everyone is on the same page. For example, if there are last-minute changes to a job, the business can easily communicate those changes to the worker through the app.
- Easier Tracking and Management. An app also makes it easier to track the progress of on-demand workers. Businesses can see who has claimed a job, when they started it, and when they completed it. This allows businesses to monitor the progress of their projects and ensure that they are on track.
- Improved Customer Service. By using an app to dispatch work to on-demand staff, businesses can provide better customer service. For example, if a customer has a question or concern, the business can easily contact the appropriate worker through the app. This allows for more efficient communication and helps to resolve issues more quickly.
Overall, using an app for dispatching work to on-demand staff offers numerous benefits for businesses. It increases efficiency, allows for real-time communication, makes it easier to track and manage projects, and improves customer service. As the on-demand economy continues to grow, it is likely that more and more businesses will turn to apps to manage their workforce.
Why choose a white label solution
There is a large variety of productivity tools that you can use with your team. But a more personal way to do this is by using white label software.
A white label staffing app will let you have your own listing in the app store / play store – without having to commission custom development or maintain your own app! The app will be branded with your agency’s name and logo, while powered by a third-party technology provider.
Here are some key benefits of using a white label staffing app for your on-demand staffing agency:
- Increase brand visibility and recognition. A white label staffing app will create a community for your on-demand staff, and make it easy for them to recruit their friends. This will let you keep workers close to your business and establish long-term collaboration relationships.
- Enhance the user experience. A well-designed app makes it easier for your workforce to access available shifts, apply for jobs, and manage their schedules, all from their smartphones. This can be a major improvement for your staff retention and satisfaction.
- Reduce costs. A white label staffing app will be much more cost effective than commissioning custom app development. Save your time and money for actually providing high-quality staffing services to your clients.
- Stay competitive in a rapidly-changing market. On-demand staffing is a fast-growing industry, and a good staffing app can help you stay ahead of the curve. A modern and user-friendly app will differentiate your agency from competitors and attract better staff.
How to choose the right provider
When shopping for a white label app provider, is important to choose an app development company that can meet your specific needs and provide high-quality services. But with so many options available, how do you know which provider is the right fit for you? Here are some key factors to consider when choosing the right app solution for your business:
- Experience and reputation. Look for a provider with a proven track record of developing and delivering successful apps. Check their website and social media pages for customer testimonials and case studies, and ask for references from other clients.
- Branding options. A white label app should be branded with your business’s name and logo, so make sure the provider offers these options that meet your needs. Ask about their design process and how they can help you create a unique and professional-looking app.
- Features and functionality. The app should include all the features and functionality that your business needs to provide a great user experience. Ask the provider about the specific features and capabilities of their app, and how they can be tailored to your business. If the company has a generic app, use the opportunity to test the functionalities before committing to a branded contract.
- Integration and compatibility. The app should be able to integrate with your existing systems and processes such as your website and billing / payroll. Make sure the provider can provide seamless integration and compatibility with your existing technology.
- Customer support and maintenance. Your app development team should offer ongoing technical support and maintenance so that the app is always working smoothly and efficiently. Ask about their support and maintenance policies, including response times and availability.
With these key points checked, you should be able to choose a white label app provider that can provide the right features, branding, and support for you. This can help you offer a convenient and user-friendly app to your customers and ultimately expand your business.
If you’re currently on the lookout for staffing apps with your own branding, don’t hesitate to get in touch with our team. Zelos Team Management is an affordable solution for on-demand staffing agencies either as a branded solution or a freemium productivity app.