Why staffing agencies should use an app to manage contingent workforce

What is contingent workforce

The term “contingent workforce” refers to workers who are hired for a short term to perform specific tasks. These workers are often considered to be temporary or part-time employees – freelancers, contract workers, or other types of independent workers.

Using contingent workforce allows companies to be more flexible and adaptable. Bringing in workers according to need is often better than hiring permanent employees to fill those roles. This can help companies to save money on labor costs and to more easily adjust to changes in business demand.

A glass door with a sign "We are hiring" - to illustrate contingent workforce

Why companies prefer to hire contingent workforce through an agency

There are several reasons why a company might prefer to hire a contingent workforce through an agency rather than hiring them directly. These reasons include the following:

  1. Cost savings. Hiring temporary workers through an agency can often be more cost-effective for a company than hiring them directly. This is because the agency typically covers the cost of recruiting, screening, and hiring the workers, as well as providing training and support.
  2. Ease of use. Working with an agency can make it easier for a company to find and hire the temporary workers it needs, because the agency handles many of the administrative tasks involved in the hiring process. This can save the company time and effort, and allow it to focus on its core business activities.
  3. Flexibility. An agency can provide a company with a flexible workforce that can be adjusted to meet changing business needs. For example, if a company experiences an increase in demand for its products or services, it can quickly hire additional temporary workers through the agency to meet the increased demand.
  4. Legal and compliance. Working with an agency can help a company to avoid legal and compliance issues related to hiring temporary workers. This is because the agency is responsible for ensuring that the workers it supplies are legally eligible to work in the country, and that they are paid in accordance with the applicable laws and regulations.
  5. Quality control. An agency can help a company to maintain consistent quality and standards by providing workers who have been properly trained and screened. This can help to ensure that the contingent labor has the skills and knowledge they need to do their jobs effectively, and that they are a good fit for the company’s culture and values.

The challenges of running a contingent workforce agency

Managing a staffing agency that facilitates contingent workforce can be a challenge due to the nature of temporary work. Here are a few things to consider for those planning to get involved with contingent workforce management:

  1. Difficulty in predicting demand. It can be difficult for a staffing agency to predict how many temporary workers it will need to supply to its clients at any given time. This is because the demand for temporary workers can vary depending on factors such as the economy, the season, and the specific needs of the agency’s clients.
  2. Difficulty in recruiting and retaining contingent workers. Staffing agencies must constantly work on talent acquisition and retain a talent pool of qualified temporary workers in order to meet the demand from their clients. This can be challenging, because temporary workers often have many options when it comes to finding work, and they may be reluctant to commit to a single agency.
  3. Legal and compliance issues. Staffing agencies must comply with a complex web of legal and regulatory requirements related to the hiring, payment, and working conditions of temporary workers. Failure to comply with these requirements can result in fines, penalties, and other legal consequences.
  4. Competition. The staffing industry is highly competitive, and agencies must constantly strive to differentiate themselves from their competitors in order to attract and retain clients. This can involve offering specialized services, competitive rates, and other value-added benefits.
  5. Risk management. Staffing agencies must manage a range of risks related to the temporary workers they supply to their clients, such as the risk of injury on the job, the risk of mistakes or errors, and the risk of damage to equipment or property.

How contingent staffing software can help a staffing agency

Managing a staffing agency that is responsible for a large and diverse contingent workforce can be a challenging task. Implementing software specifically meant for contingent staffing can help streamline and improve the process of managing contingent workforce.

The main key benefit of using contingent staffing software is the ability to easily and quickly communicate with workers. This can include sending out alerts and updates about job assignments and allowing for easy real time communication between the agency and workers.

Another core advantage is the ability to quickly match jobs with worker availability and schedules. With a management app, staffing agencies can easily check which workers are available for assignments and confirm them to jobs accordingly. This can help ensure that the right workers are placed in the right jobs, improving efficiency and productivity.

In addition, a management app can help with tracking and managing worker performance. This can include keeping track of hours and attendance, as well as performance on the job. This information can later be used to evaluate worker performance and identify areas for improvement.

Easily tracked hours turn into easy worker payments. Processing payroll will be a walk in the park when the hours have been submitted and checked by the workers themselves.

With all of the above, is clear that implementing a good management app can really streamline and improve the process of managing a contingent workforce.